Solutions
Focused on providing reliable and secure technology solutions for New Zealand businesses from small companies to corporate.
Consulting and Design
Sabre IT helps you get objective advice and direction for your technology. We consult over a wide range of technology disciplines, and from principles, down to the specifics. We provide audits, investigation, diagnostics, forensics, and more.
Our consultants and design team have helped businesses and technology teams, from small business to corporate with hardware, software, processes and streamlining.
Specialist Troubleshooting
We specialise in resolving complex issues, helping unblock stuck technology teams, reveal system or team blind-spots, locating system bottlenecks, and more. We thrive on thinking outside of the box, using inductive thinking, and visualising problems and solutions in 3D.
Our company has a proven track record of overcoming technical roadblocks, creating solutions for a wide range of customers, from small businesses to banking, telecommunications, manufacturing, and other technology companies.
Installation and Provisioning
Sabre IT are experienced at installing and provisioning technology for clients. Whether it is done by our team, our associates, or by vendor teams, we ensure that the work is done to the right standards and that nothing is lost in translation. Standards ensure the client's desired outcomes are respected from start to finish. We have been using automated provisioning, including scripts, templates, and standards, for many years, which speeds up deployments, and reduces the risk of human error.
Provisioning includes setting up servers, computers, and laptops; installing operating systems and connecting them to the network; creating user accounts with role-based access to software, emails, and databases (and revoking access if required); configuring routers, switches, firewalls, and IP addresses for the network; secure remote access through VPNs; deploying enterprise software and assigning user licenses and specific access rules; domain name and email management; and other technology related provisioning.
Project Management
Many projects tend to run over budget and over time. Causes include unawareness of factors outside an individual's area of expertise, blind-spots, unknown unknowns, things not known at the outset, or teams and contractors that don't work to the same standards or processes. Any or all of these cause delays and/or budget blowouts. All too often the client, not fully understanding the tech, feels powerless or limited in what they can do to streamline the situation.
Our project managers understand processes across multiple disciplines, which enables them to cut through the confusion and help clients maintain control of the projects. We understand the need to have a paper trail, but we also need to prioritise succinct and timely direct communication and phone calls, rather than resorting to lengthy time-wasting emails. Direct communication solves problems quickly.
Technology Management
Managed Services is an IT industry buzzword, but it does not convey depth or understanding of a vendor, or help with comparing different vendors. Fancy cliches and images can often mask lack of depth or understanding.
"Managed Services" offerings vary dramatically between IT companies, despite having the same label. Many in the industry use third party cloud platforms for delivery—platforms that are frequently hacked. An overview dashboard only tells a team the things they know about and expect to see. It is the unknown that causes the bulk of headaches in IT. System outages, security, data loss, and the list goes on.. Unfortunately the industry still suffers from a break-fix mentality.
Sabre IT has invested heavily in developing our predictive monitoring systems long before normal monitoring was commonplace. We focus on both pre-emptive and predictive maintenance, and both real-time and predictive monitoring, as well as operating to a Zero Downtime standard.
Security and Privacy
One of the Achilles heels of technology security is that systems are implemented, but then managed by insecure platforms or cloud systems, all for the ease of convenience and use by IT teams. The overwhelming majority of breaches are caused by blind-spots with the technology or its use, and often it is the systems in common use in the industry. The core principles of security are not well understood or followed in the IT industry. Focus is often on convenience, with security as an afterthought after a breach.
Sabre IT is different because did the hard yards to understand the core fundamental principles of security and then derive standards. Our client systems and data security and privacy is integral to everything we do.
Risk Management
The risk of data loss, system failures, and system breaches can be minimised but never fully eliminated. IT and technology are no longer tools in your business—they are your business. If your technology fails business becomes difficult. A moment's inattention in a vehicle and you have a fender bender. No problem; you can use a rental while yours is being repaired. But with an IT outage or breach that results in data loss, you can't just rent replacement data.
There are three facets to risk management: Network Protection (disaster prevention), Backup and Recovery (disaster management), and Predictive Monitoring (risk awareness). End user training is also essential.
With backup, it is not a case of saying, "Yeah, we have a backup." Backup is only part of risk management; it is never the solution.
Ask yourself: Can you afford to lose your data? Is the right data being backed up? What about the applications and programs? Where is it being backed up to? How much data will you lose in an incident?
Research, Evaluation, and Comparison
Technology is rapidly evolving, resulting in businesses being confronted with overwhelming options. Technology is complex and many IT companies don't have research budgets, so take a subjective approach and vendor driven. In other words, they get their insights and products based on what is marketed to them. The best approach is to actually do objective research based on robust principles to do with reliability and security.
Sifting through and finding solutions that best suit the business on a daily basis as well as its long-term growth strategy is not an easy task. However, Sabre IT makes that process simple because we do the research, evaluate, compare, and recommend the best options, thereby saving you time, confusion, and costly mistakes.
We help business owners, corporate boards, development and teams resolve complex issues and choices by crystalising the core issues and underlying principles, then recommending the right solutions.
Technology Development
Internal technology development for either ourselves or our clients comes down to a single simple question: "Can we buy what is needed to do the job? If yes, does it meet our standards?" The outcomes are what matters most. We don't just buy the latest bright shiny toy from a vendor, especially if it won't securely achieve the required outcomes.
We draw on a wide range of talent and skills, both internal and external, for development of hardware, software, applications, plugins, electrical, electronics, test and measurement, etc. If we can't find what we need, we develop and build it.
Let our experience be your guide